Unified Communications Systems Administrator

Sterling, VA

Job ID: 128345 Industry: Government

 

UNIFIED COMMUNICATIONS SYSTEMS ADMIN

Candidates must  have TS-SCI W/ CI poly

Program Description:

Our clients program provides technical solutions to a government customer to support the architecture and implementation of a new collaborative resource that will be moving to a cloud infrastructure. The role of a Unified Communications Systems Admin will serve as the day to day administrator for any issues.  

Day-to-Day Responsibilities:

The candidate will serve as an escalation point for Service Desk. The individual will monitor and remediate any system health concerns of Unified Communications systems within the production environment. They will support maintenance and updates of configuration or recovery documentation for designated systems. They will also support improvement of performance and availability standards of the technical solutions through continual service improvement.

 

Required skills:

Unified Communications (VOIP softphone, chat, messaging, video communications, telecom/voice ) administration/maintenance
  • Day-to-Day sustainment of an enterprise UC environment
  • System administration of a Unified Communications systems and subsystems
  • Knowledge of core features to include networking, mobile communications integration, conferencing (voice/web/video conferences; desktop/file sharing), MPLS-VPNs, SIP, H.264, and virtual/cloud integration
  • Knowledge of routing/switching and QoS techniques

Desired skills:

Administration and sustainment experience in the following disciplines:

      - Skype for Business

      - Cisco Unified Communications Manager, Unity Connection, Cisco Unified Presence Servers, and Cisco Unified Application Engine

• Willingness to learn complex systems

• Experience with networking appliances, firewalls, and cloud/virtual environments

• Possess one of the following certifications: MCSE - Communications? CCIE Collaboration, Cisco Certified Network Professional (CCNP-V) Voice, or Cisco Certified Network Professional (CCNP-C) Collaboration

• Scriptwriting skills to automate monitoring and management tasks

Job Type: Full Time 

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