SAP Charm

Houston, TX

Job ID: 132168 Industry: SAP

 

 

SAP Charm Expert

Environment:

The client is live with SAP ECC 6, Solman 7.2, and support pack 5.  They currently own the full Charm suite and will be working on turning it on and integrating it with several existing systems.  This client needs a very senior SAP Charm expert that act as the sole SME for this install effort.

Project:

This Charm expert needs to have at least 3 recent Charm install efforts.  The consultant will likely come up from a Basis and or Solman background, but needs to have worked on pure Charm installs in order to be effective.  The person will act as the SME for the effort and be responsible for the rollout of Charm and integration to several existing systems.  This person must be able to articulate their experience with Charm installs and integration to other systems.  They will be integrating Charm with Remedy, it will not be replaced.  Currently Remedy tickets are manually created and stored externally.  With the new use of Charm will help create structure around the change processes that take place when tickets are created.  The client will also be getting rid of Lotus Notes so as this SME sets up Charm and integrates they must be experienced in replacing what Lotus Notes was used for.  The person will also integrate Charm with IDM (the identity access control solution being used). 

Charm will installed to handling the following;

            Procedures: We need the following abilities/functions:

• Track SAP transportable changes

• Track SAP non-transportable changes

• Active linking between change record and transport

• Embedded risk assessment mechanism

• Multiple workflow paths based on change type and/or risk level of change

• Track SAP portal changes

• Cross-module impact alerts

• Module specific segregations for record keeping and security purposes

• Multi-tier SAP landscape support

• ABAP checker

• GDPR Compliance Utility Features

• Able to parallel process FIT environments

• HANA, ECC Cloud, & S/4 HANA capable

• Integratable with Solution Manager (SolMan)

• Strong search capabilities and tags for ease of reporting

FUTURE SOLUTION REQUIREMENTS:

Documentation: We need the following abilities/functions:

• Store business user signoff evidence

• Store testing evidence with security restrictions (HR data could be stored in some cases)

 

• Correlate transport to change ticket/record

• Provide user interface or mechanism for auditors reviewing change evidence annually

                                    o w/logging

             o w/reporting

 

 

 

Required:

-     SAP Charm SME (3 projects)

-     Charm integration to Remedy

-     Experience as the SME for Charm installs

-     Well spoken

-     Solman understanding

 

Job Type: Contract

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